![[IMG FINAL DESIGN].png](https://images.squarespace-cdn.com/content/v1/596bc257f9a61e3111d40250/1626332688025-DB8ADZXDTD9RVVZJ73CU/%5BIMG+FINAL+DESIGN%5D.png)
Setting the stage for an evolution of digital service
Verizon • Unified Account Dashboard • Aug 2020 — Aug 2021
We tackled the daunting task of redesigning the home page to transform a dense, inflexible, and difficult to support experience into a new simpler, unified one for Verizon’s 150 million customers.
Increasing transparency between customer and agent
Verizon • Live Review • Jun 2019 — Mar 2021
We enabled the customer to complete their transaction while the agent guides them through a real-time review.
Crafting the perfect TV plan
Verizon • Fios TV Test Drive • Aug 2018 — Feb 2019
We created a way for customers to test drive Verizon’s highest tiered in-home TV package in order to recommend a plan based on what a customer actually watches.
Highlighting the strategic value of 3D and VR
Advanced Sterilization Products (ASP) • Mar 2018
We created a prototype to showcase the strategic value that VR could have in saving costs and boosting learning for Advanced Sterilization Products (ASP).
Modernizing museum gift shops
ShopMuse • Jun 2017 — Jan 2018
We were commissioned to create a brand new platform for a startup named ShopMuse, a multivendor commerce site similar to Etsy or Farfetch.
Rejuvenating classic luxury
South Coast Plaza • Jul 2016 — Oct 2016
Our team worked with another agency to redesign the website for South Coast Plaza, one of the country’s largest high end shopping centers.
